The Excelsior, A Luxury Collection Hotel, Florence

5-star luxury hotel on the Arno River in Florence's historic Piazza Ognissanti

Rooms & Suites

The Excelsior, a Luxury Collection Hotel, Florence offers 171 guest rooms and suites, many with views over the Arno River and the Oltrarno area. Each room is outfitted with a Luxury Collection Bed, Carrara-marble bathrooms, and a 32-inch plasma-screen TV with a multilingual program selection and digital jukebox. Premium guest rooms with Arno River views provide a small balcony and high-end furnishings that include a king-sized bed.

Dining & Bars

SE*STO on Arno, the hotel's rooftop restaurant, serves Tuscan cuisine with panoramic city views. On-site ORVM bar offers light meals and cocktails, while the elegant Sala Caminetto hall houses a daily buffet breakfast with a chef preparing made-to-order omelettes. Guests can also enjoy a cocktail on the hotel's terraces overlooking Florence or visit the lobby bar for live piano music in the evening.

Wellness & Fitness

Guests at The Excelsior have access to the wellness center at a partner hotel located directly across the street, where spa treatments including couple's massage, full body massage, and foot massage can be booked. The hotel's own fitness center is open 24 hours and includes cardio equipment and a variety of machines. Complimentary access to the WestinWORKOUT Fitness Studio is provided to all guests.

Location & Concierge

The hotel sits on the banks of the River Arno in Piazza Ognissanti, 1600 ft from Santa Maria Novella Train Station and a 10-minute walk from Ponte Vecchio. The concierge team arranges private tours, dinner reservations, and tickets to museums such as the Uffizi Gallery and Accademia. Guests receive personalized local recommendations and can book tailored experiences through the desk.

Pet-Friendly & Business Services

The Excelsior Hotel Florence is pet-friendly, with pet bowls and pet baskets available upon request. Business travelers have access to a business center, meeting and banquet facilities, and fax/photocopying services. The hotel also offers private check-in/check-out, luggage storage, and a 24-hour front desk with multilingual staff.

• Rooms: 171 rooms and suites with Arno River views
• Dining: SE*STO on Arno rooftop restaurant & ORVM bar
• Wellness: Access to partner hotel's wellness center & 24-hour fitness center
• Concierge: Private tours, restaurant reservations, museum tickets
• Pet Policy: Pet bowls, pet baskets, and pet-friendly rooms
• Location: 1600 ft from Santa Maria Novella Station, 10 min walk to Ponte Vecchio
• Business: Meeting facilities, business center, banquet services

License number: 048017ALB0001,IT048017A1S9A2BNYA